Phone rings nasal sounding chavy woman “do you do the thing for the taxi’s?” “you’re threw to the opticians” “yeah I know, do you do that thing for the taxi’s?” “what thing?” “you know!” “im sorry I don’t” “you know, the new thing…. The test” “what an eye test?” “NO! begins with is S (she may have said F)” “do you have any paper work?” “NO! (shes getting really annoyed now) YOU DON’T HAVE PAPER WORK, IT’S THE S TEST TAXI DRIVERS HAVE” “well normally any occupations test have a form telling us what’s required and we fill in” “THERE IS NO FORM” “ok well how do you reports the results” “I TAKE THE RESULTS BACK DUH! ARE YOU TELLING ME YOU HAVE HAD NO TAXI PEOPLE THEER EVER!” I have had taxi people, but they had forms out lineing what they needed to be tested for” (shes almost shouting now) “I TOLD YOU THERE’S NO FORM, IF YOU WANNA KNOW WHAT THIS TEST IS ITS BEGINES WITH AN S/F” “I really don’t know what you want” “OHH WELL START TELLING ME ALL THE TEST THAT START WITH A S/F” “I can book you in for a full eyetest, but without knowing if you need anything specialist done it could waste your time” “ARE YOU SEROSLY TELLING ME YOU DON’T KNOW WHAT I’M TALKING ABOUT” “no im afraid I don’t, if you can find out what test it is ill be happy to book you in” “IT’S THE TEST FOR THE TAXI DUH! I KEEP TELLING YOU” “…” “CAN I COME DOWN NOW AND HAVE IT DONE” “I still don’t know what you need, and also we have finished testing today, I can book you in tomorrow for an eye test” “THE TAXI F TEST!!!!! OHHHH FORGET IT” (SLAMS DOWN THE PHONE)