young Bloke walks in “my eyes hurt, so I bought some glasses but they still hurt” “right, was there here?” “no” “oh ok…. Cant really help much with no information, when was the test?” “the test?” “yeah your last eye test?” “ohh I haven’t had one in years?” “what? Who made the glasses then?” “dunno I just went in a shop and got some” “are they off the shelf ready readers” “dunno” ( I look at them they are) “well you just picked some random powered glasses off a shelf, you should have a eye test and if you needed so glasses if that was the reason for your eye hurting. then had the correct prescription made up. not be wearing something that potentially could be totally wrong and potentially make your vision worse and be illegal to drive” “are tests free?” “No” puts the ready readers back on and leaves.

Lady phones me up “can you tell me when my last eye test was” (I take her name and try to look her up) “I can seem to find you, what’s the spelling of you name?” (I double check the spelling, then check to see if we some how have the spelling wrong, or its been miss filed) “Im really sorry I cant seem to find you on the system, its really odd. When do you think you where tested here I may be able to look back in the old diary see if we have got you name wrong or something.” “Tested there?! Ohh ive never been tested there” “right! well I cant tell you then” “why not?” “because you have never been tested here.” “Well I thought you’d know” hangs up