Im here to collect my wife’s glasses. I spend a few mins trying to find her record. Nothing in glasses collection. (getting slightly embarrassed its taking so long to find. I check the computer no glasses on order. I look in the contact lens system she has some contact lenses on order. “umm…. I don’t have any glasses on order with us, she does however have some contact lenses that are here ready” “yes she told me that her glasses where contact lenses” “pardon?” “yeah im here to get her glasses that are contact lenses” “her contact lenses?” “yes her glasses that are contact lenses” “here you go then” “does she need her glasses fitted?” “errr? These are her regular shipment of contact lenses” “yeah her glasses that are contact lenses” “she doesn’t need these fitted no its her regular supply” “so her glasses don’t need fitting?” “I don’t know about her glasses she hasn’t ever ordered any from us” “yes she has these glasses that are contact lenses” “well best you just giver her the contact lenses and she can call me if she needs anything” “ok thanks”