Some old woman has phoned up claiming that I have sent her a letter demanding she come to the shop and show ID. She angrily exclaimed she has her buss pass and her gas bill, but shes house bound so I will have to wait until her son arrives who’s coming especially from Windsor to pick her up and bring her to the shop. when I tried to explain that that she didn’t need to do that, she got more angry and clamed that the letter said if she doesn’t come down with her ID I would stop her having any NHS treatment, and she needs that because shes going to the hospital next week. I think I managed to convince her not to come. But watch this space